- Full retention will be charged for cancellation received 07 days prior to arrival.
- No cancellation charges if cancelled more than 15 days prior to arrival.
- In the unlikely event of our inability to provide the above accommodation, we will arrange alternate accommodation of similar standards and provide transport to the guest at our cost.
- One day pro-rata cancellation charges will be forfeited/levied for cancellation received 11-14 days prior to arrival.
- The above cancellation policy is not valid during long weekends, Christmas, New Year and during certain other times of the year wherein rooms will be confirmed subject to non-refundable advance.
- Refund processing time will be 30 to 45 days from the date of intimation of cancellation.